In-game Account Password Change

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Arthrutus
Posts: 110

In-game Account Password Change

Post by Arthrutus »

The request password on this website to change the in-game password is notoriously slow. By the time I receive the link in my email to change the password, the link has already expired and a new request must be made.
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Eos
Demise Administrator
Posts: 352

Re: In-game Account Password Change

Post by Eos »

There does seem to be a problem with the website reset system being slower than usual. We will look into it.

If you can still log in to your account, choosing to change your password in-game will be much faster. You can do this by using the [Account command, and selecting "Reset Password". The email should arrive instantly.
Eos
UOGDemise - Administrator

Please do not PM me for general support.
If you are experiencing game issues please send a help request in-game.

Thank you for your continued support of UOG: Demise.
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Eos
Demise Administrator
Posts: 352

Re: In-game Account Password Change

Post by Eos »

The problem has been identified. It will be fixed when the server performs its next restart. :)

Thank you for posting!
Eos
UOGDemise - Administrator

Please do not PM me for general support.
If you are experiencing game issues please send a help request in-game.

Thank you for your continued support of UOG: Demise.
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